David Gaider, leader of the writing team that worked on the Dragon Age series by Bioware, commented that using dialogue generated by artificial intelligence will result in a soulless and poor-quality experience.
In response to an article from The Guardian discussing the use of AI-generated dialogue in a demo, Gaider stated that every team he worked with that considered using AI-generated dialogue achieved weak results.
“Each time, the team collectively believed – believed down at their CORE – that this was possible. Just within reach. And each time we discovered that, even when the procedural lines were written by human hands, the end result once they were assembled was… lackluster. Soulless,” Gaider said.
Gaider pointed out that the issue was not the lines themselves, but the random generation of content for something structured like a quest. In his approach to the article, the writer also questions whether this is really what players want, “superficial content that covers the basics but doesn’t go further to keep them playing?”
He mentioned that they have tried this in the past and the results were not encouraging, adding, “if we get to the point where AI successfully replaces human intuition and soul, then creating games will be the least of our problems, OK?”
